/* CocoStore Support Tickets */
.ccs-support-tickets { max-width: 700px; margin: 0 auto; }

.ccs-support-tabs { display: flex; gap: 0; margin-bottom: 1.5rem; border-bottom: 2px solid var(--ccs-border); }
.ccs-support-tab {
    padding: 10px 20px; font-size: 0.9rem; font-weight: 600;
    color: var(--ccs-text-secondary); cursor: pointer; border: none;
    background: none; border-bottom: 2px solid transparent;
    margin-bottom: -2px; transition: all 0.2s; font-family: inherit;
}
.ccs-support-tab:hover { color: var(--ccs-text); }
.ccs-support-tab.active { color: var(--ccs-accent); border-bottom-color: var(--ccs-accent); }

.ccs-tab-content { display: none; }
.ccs-tab-content.active { display: block; }

/* Ticket List */
.ccs-ticket-list { display: flex; flex-direction: column; gap: 0.75rem; }
.ccs-ticket-item {
    background: var(--ccs-surface); border: 1px solid var(--ccs-border);
    border-radius: 10px; padding: 1rem 1.25rem;
    display: flex; justify-content: space-between; align-items: center;
    cursor: pointer; transition: all 0.2s;
}
.ccs-ticket-item:hover { border-color: var(--ccs-accent); background: var(--ccs-surface-hover); }
.ccs-ticket-info { flex: 1; min-width: 0; }
.ccs-ticket-number { font-family: monospace; font-size: 0.8rem; color: var(--ccs-accent); font-weight: 600; }
.ccs-ticket-subject { font-weight: 600; font-size: 0.95rem; margin-top: 2px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; color: var(--ccs-text); }
.ccs-ticket-date { font-size: 0.8rem; color: var(--ccs-text-secondary); margin-top: 2px; }
.ccs-ticket-status {
    font-size: 0.75rem; font-weight: 700; text-transform: uppercase; letter-spacing: 0.5px;
    padding: 4px 10px; border-radius: 20px; flex-shrink: 0; margin-left: 1rem;
}
.ccs-ticket-status.open { background: rgba(59, 130, 246, 0.15); color: #60a5fa; }
.ccs-ticket-status.pending { background: rgba(234, 179, 8, 0.15); color: #fbbf24; }
.ccs-ticket-status.resolved { background: rgba(34, 197, 94, 0.15); color: #4ade80; }
.ccs-ticket-status.closed { background: rgba(107, 114, 128, 0.15); color: #9ca3af; }
.ccs-ticket-empty { text-align: center; color: var(--ccs-text-secondary); padding: 2rem; font-size: 0.95rem; }

/* Ticket Detail */
.ccs-ticket-detail-header {
    background: var(--ccs-surface); border: 1px solid var(--ccs-border);
    border-radius: 12px; padding: 1.25rem 1.5rem; margin-bottom: 1rem;
}
.ccs-back-link { font-size: 0.85rem; color: var(--ccs-text-secondary); cursor: pointer; margin-bottom: 0.75rem; }
.ccs-back-link:hover { color: var(--ccs-accent); }
.ccs-detail-subject { font-size: 1.25rem; font-weight: 700; color: var(--ccs-text); }
.ccs-detail-meta { font-size: 0.85rem; color: var(--ccs-text-secondary); margin-top: 4px; }

/* Messages */
.ccs-messages { display: flex; flex-direction: column; gap: 0.75rem; margin-bottom: 1rem; }
.ccs-msg {
    max-width: 85%; padding: 1rem 1.25rem; border-radius: 12px;
    font-size: 0.9rem; line-height: 1.7; white-space: pre-wrap; word-wrap: break-word;
}
.ccs-msg-member { align-self: flex-end; background: rgba(230, 57, 70, 0.1); border: 1px solid rgba(230, 57, 70, 0.3); }
.ccs-msg-staff { align-self: flex-start; background: var(--ccs-surface); border: 1px solid var(--ccs-border); }
.ccs-msg-sender { font-weight: 600; font-size: 0.8rem; margin-bottom: 4px; }
.ccs-msg-sender.staff { color: var(--ccs-accent); }
.ccs-msg-sender.member { color: var(--ccs-text-secondary); }
.ccs-msg-body { color: var(--ccs-text); }
.ccs-msg-time { font-size: 0.75rem; color: var(--ccs-text-muted); margin-top: 6px; }

/* Reply Box */
.ccs-reply-box {
    background: var(--ccs-surface); border: 1px solid var(--ccs-border);
    border-radius: 12px; padding: 1.25rem;
}
.ccs-reply-box textarea {
    width: 100%; padding: 10px 14px; background: var(--ccs-input-bg);
    border: 1px solid var(--ccs-input-border); border-radius: 8px;
    color: var(--ccs-text); font-size: 0.9rem; font-family: inherit;
    resize: vertical; min-height: 80px; box-sizing: border-box;
}
.ccs-reply-box textarea:focus { outline: none; border-color: var(--ccs-accent); }
.ccs-reply-actions { margin-top: 0.75rem; display: flex; justify-content: flex-end; }

/* Form */
.ccs-ticket-form .ccs-form-row { margin-bottom: 1rem; }
.ccs-ticket-form label { display: block; font-size: 0.85rem; font-weight: 600; color: var(--ccs-text-secondary); margin-bottom: 0.4rem; }
.ccs-ticket-form input[type="text"],
.ccs-ticket-form select,
.ccs-ticket-form textarea {
    width: 100%; padding: 10px 14px; background: var(--ccs-input-bg);
    border: 1px solid var(--ccs-input-border); border-radius: 8px;
    color: var(--ccs-text); font-size: 0.9rem; font-family: inherit;
    box-sizing: border-box;
}
.ccs-ticket-form input[type="text"]:focus,
.ccs-ticket-form select:focus,
.ccs-ticket-form textarea:focus { outline: none; border-color: var(--ccs-accent); }
.ccs-required { color: var(--ccs-accent); }
.ccs-optional { color: var(--ccs-text-muted); font-weight: 400; font-size: 0.8rem; }
.ccs-hp { position: absolute; left: -9999px; }

/* Buttons */
.ccs-btn {
    display: inline-flex; align-items: center; gap: 8px;
    padding: 10px 24px; border-radius: 8px; font-size: 0.9rem;
    font-weight: 600; cursor: pointer; transition: all 0.2s;
    text-decoration: none; border: none; font-family: inherit;
}
.ccs-btn-primary { background: var(--ccs-accent); color: white; width: 100%; justify-content: center; }
.ccs-btn-primary:hover { background: var(--ccs-accent-hover); }

/* Alerts */
.ccs-alert { padding: 12px 16px; border-radius: 8px; font-size: 0.9rem; margin-top: 1rem; }
.ccs-alert-success { background: rgba(34, 197, 94, 0.12); border: 1px solid rgba(34, 197, 94, 0.3); color: #4ade80; }
.ccs-alert-error { background: rgba(239, 68, 68, 0.12); border: 1px solid rgba(239, 68, 68, 0.3); color: #ef4444; }

.ccs-loading { text-align: center; padding: 2rem; color: var(--ccs-text-secondary); }
.ccs-support-login-prompt { text-align: center; padding: 2rem; color: var(--ccs-text-secondary); }
.ccs-support-login-prompt a { color: var(--ccs-accent); text-decoration: underline; }