Terms and conditions

SAME DAY SHIPPING!
All orders placed before 12:00pm Eastern Time will ship the same day from Chicago, IL.

DISCREET SHIPPING
All orders are discreetly shipped in a plain brown envelope with no indication of its contents. We will not add you to our mailing list unless you request a mail order catalog. 

BILLING & SHIPPING ADDRESS
We require to ship all orders to the billing address. If you would like to ship an order to an address other than the billing, please call us at (305) 438-9450 to verify and confirm your order.

INTERNATIONAL ORDERS
Please note that free shipping, shipping coupons or discounts, do not apply to any orders shipped outside the United States. International orders must select a shipping method of Postal Service or United Parcel Service (UPS) - if available. If you wish to have your international order specially handled (ie. DVDs removed from case and placed in paper sleeve), please let us know by contacting us prior to your order.

30 DAY SATISFACTION GUARANTEE
 If for any reason you are not 100% satisfied with any order you place on CocoStore.com, simply return it within 30 days from the date of your order and we will issue you a full store credit (minus any shipping charges). We want you to be happy with your orders, which is why we are the only adult company that offers this type of guarantee!

SHIPPING SPEED
All orders ship via United States Postal Service.