2012 / 2013 HOLIDAY SCHEDULE
Our office (and shipping department) will be closed on the following days:
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November 21-23, 2012 (Thanksgiving)
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December 24-26, 2012 (Christmas)
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December 31-Jan 2, 2013 (New Years)
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January 21, 213 (Martin Luther King Jr.)
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February 18, 2013 (President's Day)
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May 24-27, 2013 (Memorial Day)
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July 4-5, 2013 (Independence
Day),
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August 30-September 2, 2013 (Labor Day)
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October 14, 2013 (Columbus Day)
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November 11, 2013 (Veterans Day)
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November 27-29, 2013 (Thanksgiving)
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December
24-26, 2013 (Christmas)
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December 31-Jan 3, 2014 (New
Year’s).
SAME DAY SHIPPING!
All orders placed before 12:00pm Eastern Time
will ship the same day from Miami, FL. Please see the UPS Shipping map below for estimated transit times (for UPS Orders only).
DISCREET SHIPPING
All orders are discreetly shipped in a plain brown envelope
with no indication of its contents. We will not add you to our mailing list
unless you request a mail order catalog.
BILLING & SHIPPING ADDRESS
We require to ship all orders to the billing
address. If you would like to ship an order to an address other than the
billing, please call us at (305) 438-9450 to verify your order.
INTERNATIONAL ORDERS
Please note that free shipping, shipping coupons or discounts, do not apply to any orders shipped outside the United States. International orders must select a shipping method of Postal Service or United Parcel Service (UPS) - if available. If you wish to have your international order specially handled (ie. DVDs removed from case and placed in paper sleeve), please let us know by contacting us prior to your order.
30 DAY SATISFACTION GUARANTEE
If for any reason you are not 100% satisfied with any order you place on CocoStore.com, simply return it within 30 days from the date of your order and we will issue you a full store credit (minus any shipping charges). We want you to be happy with your orders, which is why we are the only adult company that offers this type of guarantee!
SHIPPING SPEED
Most orders ship via United States Postal Service Priority Mail. If you select UPS as your shipping method, below is an shipping map for estimated transit times (for UPS Orders only).
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